Use this guide and quickly discover that car rental in Morocco needn’t be scary. Keep reading for essential info and insider tips!
Updated April 2023
Thinking about renting a car in Morocco? We think that's a great idea!
Whilst it’s absolutely possible to negotiate Morocco with the country’s decent network of trains and buses, having your own vehicle will allow you to travel at your own pace and offers the flexibility to go off the beaten track to reach pockets of intrigue otherwise inaccessible with public transport.
For us, after exploring the hectic streets of Marrakech and a slow sojourn in the beautiful city of Essaouira, we chose pick up our rental car for a week long road trip to the Sahara. Across those seven days we explored mountain passes and desert highways, tiny Berber villages and ancient sand castles and picked up a few insider tips and tricks along the way!
We’ve covered our top advice for planning and executing the perfect Moroccan road trip in this post, but if you want to learn where to rent the best cars and simple tips to avoid getting scammed in the process, keep reading this guide for everything you need to know about renting a car in Morocco.
Renting a car in Morocco | The Essentials
/ Check out recent reviews
/ You won’t always get the car you want
/ English isn’t widely spoken
/ Inspect the car thoroughly
/ Understand how the insurance & deposit works
/ Bring the correct documentation
/ Be prepared for Moroccan roads
/ Know what to expect when handing back the car
local or international | the two types of car rental in Morocco
International car rental companies are well aware of Morocco's tourist draw, and so you'll be able to find branches of almost all of them in most major cities and airports. However, that doesn't mean they're the only choice.
The truth is, despite significantly higher rates than some of the local car rental companies, the quality doesn't necessarily translate - and we saw plenty of bad reviews for Hertz, Avis, Europcar and all the others.
Of course, we know that some people we always trust a company that they have heard of, but do bear in mind that it may not count for much out here!
If you'd like to see a comparison of all the big rental companies alongside the smaller (and cheaper) guys, follow this link to AutoEurope's site - it's the main rental site we’ve used in the past as we love being able to compare all companies operating in a particular city.
Another good option is Rentalcars.com, and it makes sense to check both in order to secure the best overall deal for your travel dates.
check out the recent reviews
Despite us viewing a Moroccan road trip as not only the most economical and practical way to navigate the country, we came very close to not doing it at all 48 hours before our scheduled start date.
The reason? An hour reading the reviews of every single car rental company in Marrakech made us think that renting a car was only going to result in us losing a lot of money or getting in some very sticky situations.
Now, obviously people are more inclined to leave a review if they've had a horrendous experience and not everyone renting cars in Morocco is out to fleece you, but it was clear that this was not just a skewed sample - everyone had a story to tell of a scam or a really terrible customer experience with their rental company. We could write an entire post on these, but a small selection of included:
- Giving you an empty tank of petrol so that you have to top up straight away - with the assistance of their mate, who then asks for a tip for 'directing you' to the nearest petrol station. And inevitably, because you're a nice renter scared of running out of petrol, you'll return it with more in the tank than necessary.
- The old cleaning fee charge when you drop the car off. If it's not included in the contract, or mentioned when you pick it up, it's not official.
- An attempt to charge you for damage already made - see the point below for more information and how to avoid this.
So, despite it making for poor reading, we'd actually recommend taking the time to peruse a few of the reviews of your selected company on-line. Those, plus the insights we'll give you here, will better prepare you and make sure you run less risk of getting caught out or hoodwinked.
Car Rental in Morocco is Surprisingly Cheap
As we discuss in this post, Morocco can either be a budget destination suitable for shoe-string backpackers, or an indulgent, luxurious escape with no monetary limit.
With car hire however, whether you pick the two-door economy vehicle or opt for something a little more swish, car rental in Morocco is decidedly good value - and is one of the few things that has actually gotten considerable cheaper since we visited last.
For example, hiring a small car for five days in February 2023 can cost as little as £57 (that’s just £11.50 per day!), with prices rising to less than £200 for a large, new SUV.*
When you compare these quotes to the rental prices across Europe, Morocco quickly becomes a very affordable place to visit!
*We found these quotes on Rentalcars.com, one of the two aggregator sites that we use to search and book all our foreign hire vehicles (the other is AutoEurope).
you won't always get the car you want
We ordered a manual which was less than a year-old, we got an automatic which had been through the wars and had over 100,000 kms on the clock.
Andrew hates driving automatic.
The couple before us were also given a car which didn't really match their expectations, or what they had paid for. Our advice? Unless it's something which is completely unfit for purpose or is a vehicle which should have cost you a lot less than you paid on line, you just have to accept what's given.
Top Tip // If you’re an American reading this and can only drive automatic vehicles, we’d recommend confirming your rental with the company before arriving to reduce chances of receiving a vehicle you can’t actually drive away.
english is not widely spoken
If we didn't have French, then we really don't know how we would have got any level of sense out of the valet. We of course don't expect everyone to be fluent, but we would expect a certain level of English to be spoken if the vast majority of your customers are going to be international.
The answer to every query or question was 'pas de probleme monsieur, pas de probleme'.
Oh, and the paperwork is in French too.
Due to linguistic barriers, renting in Morocco means the entire situation is ripe for micro-communication, misinterpretation and misinformation, which is why the next step is so important...
How do we book our rental cars when we travel?
The most convenient way to quickly get a gauge on general availability and prices for your own travel dates is doing a search on Rentalcars.com and AutoEurope, which aggregate and list most of the local companies as well as the main international brands.
We always look + book via them for our rentals.
be sure to inspect the car thoroughly
It's not unusual for a rental car anywhere to come with the odd bump or scrape. However, in Morocco, it appears to be quite common for vehicles to continue to be rented way past their sell-by date. The fact that they're often so well-used, and are carrying a fair bit of wear and tear, is what allows a number of customers to fall victim to charges for damage which they didn't cause.
When renting, the attendant will bring a sheet with a small diagram of the car and, ostensibly, will walk around the car with you, noting pre-existing damage on the vehicle, so that when it's returned everyone knows that you didn't cause it. However, when a car has a metric shit-ton of bumps and scrapes, it's difficult to spot all these and make sure they're conveyed accurately on his diagram.
For example, we had read online that a number of customers had been charged when returning their car due to a cigarette burn in the passenger seat. Despite these people not smoking once, let alone in the car, the 'damage' was deducted from their deposit. As we knew this, we paid extra attention to our Kia Picanto and, lo and behold, there was a cigarette burn in the passenger seat! We asked him to point it out in his diagram, only to be told 'pas de probleme monsieur' for the fifteenth time. Eventually, Andrew took the clipboard from him and put it in there himself.
Now, we're not usually this pedantic, rude or forceful. But, given the nightmare experiences we had read from others and the potential for any 'new' dents or dings to result in a deduction of potentially hundreds of pounds, we weren't just going to nod, smile and agree.
So, in addition to taking pictures, we recommend that you also take a video, specifically pointing out scrapes, scratches, dents and dings. After all, when you don't all speak the same language, this will go a lot further to proving you were right.
Top Tip // If it’s your first time renting a car, then we highly recommend you read this post - 9 Essential Car Rental Tips for Travellers - to help you save money, understand insurance, and avoid hidden charges and scams.
understand how the insurance and deposit works
A common complaint from renters came down to their own misunderstanding about how the insurance and deposit situation worked in general. So, we'll let you know our experience:
We rented with a local company based in Marrakech via Auto Europe.
Included within the upfront rental cost was basic insurance provided by the supplier, limited to covering theft, third-party damage and liabilty but with a big excess or deductible at 10,000 dirhams (£800/$1000 USD). That excess / deductible is what's taken (or held) on your credit card when you arrive to pick up the car (keep the receipt!)
Now, if you are a risk-taker or money isn't a concern, you can proceed on that basis and just accept that you will be liable to cover the first £800 of any damage. However, we like to opt for the 'refundable excess' insurance which can be purchased in addition from the booking agent or via insurance4carhire.
That insurance, essentially, covered us against that big deductible if anything went wrong and provided us for damages which weren't included as standard in the local policy. What it didn't do however was remove the deductible payment as it's a 'post-loss' policy which means that, for you to claim back an excess against the policy, a claim has to occur. It is also a policy completely separate to what you have in place with the local company. Due to this, the rental company in Morocco, will still block that 10,000 dirham on your credit card before you take the car anywhere - and they're perfectly entitled to do this!
Thankfully, we didn't have any incidents with the car in Morocco, so did not have to go through the (likely) drawn-out process of claiming on either policy. However, we do recommend purchasing the extra coverage to give you peace of mind whilst you're out on those winding, dusty roads.
For all our road trips now, we buy an annual worldwide refundable excess insurance policy from insurance4carhire. It covers all our car rentals for road trips and in the UK, and the cost of the policy (£59 for the year) is much cheaper than the excess insurance offered by car rental companies for a single five-day rental period.
bring the right documentation
Aside from the valid credit card which is required to 'lock in' your deposit, there are a few other essential items to take with you to ensure you're able to rent a car in Morocco:
- A full driving licence, valid in your country of residence. Certain suppliers may require an international driver's licence, but we were never asked for this. Most foreign driving licences are accepted providing they have your photograph and are in a language the local rental company can understand.
- Suppliers may require that you are at least 23 years old.
- Proof of insurance.
We did meet a Dutch man who had forgotten to bring his licence who was still able to rent but, obviously, you don't want to be in this situation.
When driving in Morocco, police checkpoints are common. We never had issues, but it would foolish to not ensure that you keep all the necessary documentation stored securely with you and easily accessibly in the glove compartment, including your passport. Our rental firm supplied us with a small folder which included all the relevant insurance and car registration from their perspective - don't leave this in the car overnight as you'll need it if it's stolen.
Top Tip // We have heard of some rental companies asking not just for a copy of your passport, but to keep the passport itself in their office until you return the car. Under no circumstances should you do this, so if they ask, hold firm and say no.
Be prepared for the driving conditions in Morocco
Our road trip was unforgettable, but there are definitely a number of idiosyncrasies when it comes to navigating Morocco's roads. We cover these in much more depth in our guide '21 Things to Know Before your Moroccan Road Trip', but the following are the rules of the road of which you need to be most aware:
You’ll drive on the right
Donkeys, camels, goats, scooters, buses, packed carts, and pedestrians; expect more on the road than just vehicles.
Don’t be afraid to use the horn
Be aware of speed limits. On highways it’s generally 120km/h, on the roads outside the towns and cities it’s 100km/h and in urban areas it’s 60km/h.
Temporary speed traps are definitely a thing in Morocco
Look out for police checks (although most tourists will be waved through)
Keep city driving to a minimum as it’s not terribly good fun
Avoid driving at night
Learn to love a roundabout
Handing back the car
As we were within touching distance of Marrakech Menara Airport, we were sad that our adventure was coming to an end, but also relieved that we were handing back a rental car which hadn't been damaged.
Of course, handing back the car in Morocco would never be as simple as we hoped.
Firstly, our attendant (the same guy who had greeted us at the beginning) inspected the car and, after agreeing that there was no additional damage, asked for us to sign the paperwork. We pointed out to him that he hadn't yet ticked the big glaring box saying 'aucun dommage'.
His inevitable response of 'pas de probleme monsieur' would have been hilarious if it wasn't also so glaringly obvious as to its purposes; why would anyone sign the document if he hadn't definitely ticked the big box saying that they weren't entitled to charge you anything!? Eventually, he relented but there was no copy of the contract forthcoming which stated that the car had been handed back with no damage. So, we insisted that we take a photo of it.
Friendly handshakes and backslaps now done, he 'unblocked' our credit card for the full 10,000 dhs. 'One last thing' he said, we need 50 dhs for the cleaning fee.
'Where does it say that in the contract?'
'What contract?'
'That contract right in front of you'
'Ah, well it's a standard charge.'
'If it's not in the contract, I'm not paying it'.
Thank goodness we had read about dozens of people having to pay a bogus 50 dhs cleaning charge before we had picked up the car...
Your Next Stop
Hopefully this Morocco car rental tips post will help you plan for your adventure with a little more confidence. Find all our Morocco articles on our dedicated ‘Morocco Page’ or alternatively take a look at one of these related posts.
9 Essential Car Rental Tips for Travellers
Marrakech to Merzouga | Our Moroccan Road Trip Itinerary
